Short video (18 seconds)
Private nameservers put your own domain in the nameserver names instead of the host’s, so your clients see your brand. You need a server with a fixed IP running DNS, and you usually register two: ns1 and ns2.
How to register private nameservers #
- Log in to the client area with your email and password, or with the Google account linked to it.
- Open Domains → My Domains and click the domain you want.
- In the “Manage” sidebar, choose Private Nameservers. You will find three parts:
| Part | When to use it | What to enter |
|---|---|---|
| 1. Register a NameServer Name | To create a new nameserver | The name (like ns1) and its IP |
| 2. Modify a NameServer IP | When the server IP changed | The name, current IP and new IP |
| 3. Delete a NameServer | When you no longer need it | The nameserver name |
- After filling the part you need, click Save Changes under it. You will see “The nameserver was successfully registered”.
- Repeat for the second name (ns2), then use both under Nameservers for the domains you want on your server.
FAQ #
Which IP do I enter? #
The IP of the server running DNS for your domain; ideally a different IP for each nameserver if available.
When does it start working? #
Usually within hours; propagation can take up to 48 hours.
Do I need shared hosting for this? #
No. It is for dedicated, VPS and reseller clients. Shared hosting clients use r71 and r72.
I got an error when saving. #
Check the full name with your domain and the IP, and if it repeats open a support ticket.