As long as you have domains registered with us, you can manage those domains in your domain manager, even if you no longer have hosting services here. It’s where you can manage your domain settings, such as name servers, lock and contact information, privacy, renewal options, and so on.

Go to your account in the client area

It requires login with your email and password

You will find the expired domain status in the list of actions on the left, below which you will find renewal

A: After your domain expires, there are several steps to protect against losing any domains you want to keep.

60 days before the domain expiration date, we will begin sending you email reminders to the email address you have listed with us. At least two reminders will be sent before the expiry date and one reminder within five days after the expiration date.

If we are unable to secure payment on or before the domain renewal date, your domain name will expire.

Upon expiration, your domain registration will be deactivated and replaced with a waiting page indicating that the domain name has expired. Other services that you have associated with the domain name may not work. If the domain is not renewed, it is considered abandoned. We may exercise the right to auction, sell, delete or dispose of the name at any time.

As early as 31 days after the expiration date, your domain name will enter the retention period and may be purchased by a third party. If a third party purchases the domain name during this time, the domain name will not be available for you to renew.

44 days after expiration, if your domain has not been purchased by a third party, the domain will enter the 30-day redemption grace period.

If you want to renew your domain name during the retention period or while it is redeemed and it was not otherwise purchased by a third party, you may be able to restore the domain name. However, we reserve the right to charge a reactivation fee of $70.00 (in addition to the annual renewal fee) if you cannot renew your domain name during the retention or redemption period.

Once the recovery period expires, most registries keep a domain name for five days before deleting it and releasing it for public registration. During the five-day pending deletion process, the domain name could not be retrieved.

A: (Please see renewal process above) The refund period may last for 30 days after the initial renewal grace period. You may still be able to redeem the domain during this time. Domain reactivation fees in the redemption period range from $70 to $250 + the normal renewal fee. Your domain can be recovered by selecting to renew it from within the Domains section of the Control Panel. At the end of the redemption period, the domain(s) will enter a 5-day deletion cycle; Eventually, it will become available for anyone to sign up for.

A: As a security precaution, all new registrations are set to auto-renew unless the customer specifies otherwise. This prevents domain names from accidentally expiring and you from losing control of your website. We start trying to auto-renew domains 15 days before expiration. Automatic renewals are charged to the credit card associated with your account. If you want your domain name to auto-renew, but auto-renew is off.

A: If the auto-renewal fails, it most likely means that your credit card is no longer valid. Update your credit card. You may also want to manually renew your domain, especially if it is less than 15 days before expiration or if it has already expired. For more information, please contact us through the client area.

This often happens because there are multiple accounts with Hayathost, and each account is set to use a different email address. To consolidate all of your renewal notices into one email, make sure your contact information is consistent for each account.