How to Open Webmail and Change Your Email Password

Opening webmail #

Webmail is your mailbox in the browser, no app needed. There are three ways in:

1. From the client area: My Services → your hosting → Log in to Webmail.
2. Directly: open https://yourdomain.com:2096 or https://yourdomain.com/webmail with your domain, then enter the full address and its password.
3. From cPanel: Email Accounts → Check Email next to the address.

You may be asked to choose a mail app; pick Roundcube, the simplest.

Changing a mailbox password #

1. Open cPanel from the hosting page. See logging in to cPanel.
2. Under Email open Email Accounts and click Manage next to the address.

1. Enter the new password. On the same page you can change the mailbox quota, or pause receiving or sending.
2. Click Update Email Settings.

Setting up email on your phone or Outlook #

To receive email in a phone app or Outlook instead of the browser: in cPanel → Email Accounts → Connect Devices next to the address. You get the exact server settings (incoming IMAP, outgoing SMTP and ports), plus auto-setup files for some devices. Choose IMAP so messages stay in sync on all your devices.

FAQ #

Forgot a mailbox password? #

You do not need the old one: change it in cPanel as above.

Webmail does not open? #

Enter the full address and try the :2096 link. If the service is suspended for an overdue invoice, pay it first. Otherwise open a ticket.

How do I create a new mailbox? #

In cPanel → Email Accounts → Create, or “Quick Create Email Account” on the hosting page if shown.

Our emails go to spam? #

See Gmail and Hotmail.