---
title: How to Open Webmail and Change Your Email Password
description: "**In short:** To open your mailbox: client area → Services → My Services → your hosting → \"Log in to Webmail\", or go straight to yourdomain.com:2096 (with your domain). To change a mailbox password: open cPanel → Email Accounts →…"
url: "https://www.hyyat.com/en/knowledgebase/webmail-login-change-email-password/"
updated: "2026-10-08"
category: Use the customer area / Services and Email
---

# How to Open Webmail and Change Your Email Password

**In short:** To open your mailbox: client area → Services → My Services → your hosting → "Log in to Webmail", or go straight to yourdomain.com:2096 (with your domain). To change a mailbox password: open cPanel → Email Accounts → "Manage" next to the address, enter the new password and click Update Email Settings.

**Short video (23 seconds)**

## Opening webmail

Webmail is your mailbox in the browser, no app needed. There are three ways in:

1. **From the client area:** [My Services](https://www.hyyatdomain.com/clientarea.php?action=services&language=english) → your hosting → **Log in to Webmail**.
2. **Directly:** open `https://yourdomain.com:2096` or `https://yourdomain.com/webmail` with your domain, then enter the full address and its password.
3. **From cPanel:** Email Accounts → **Check Email** next to the address.

![Hosting page in the client area with the Log in to Webmail button](https://www.hyyat.com/wp-content/uploads/hyyat-kb-img/client-area/mail-webmail-1-en.svg)

You may be asked to choose a mail app; pick **Roundcube**, the simplest.

## Changing a mailbox password

1. Open cPanel from the hosting page. See [logging in to cPanel](https://www.hyyat.com/en/knowledgebase/access-cpanel-from-client-area/).
2. Under Email open **Email Accounts** and click **Manage** next to the address.

![cPanel Email Accounts list with Check Email and Manage](https://www.hyyat.com/wp-content/uploads/hyyat-kb-img/client-area/mail-webmail-2-en.svg)

1. Enter the new password. On the same page you can change the mailbox quota, or pause receiving or sending.
2. Click **Update Email Settings**.

![Managing a mailbox in cPanel and changing its password](https://www.hyyat.com/wp-content/uploads/hyyat-kb-img/client-area/mail-webmail-3-en.svg)

## Setting up email on your phone or Outlook

To receive email in a phone app or Outlook instead of the browser: in cPanel → Email Accounts → **Connect Devices** next to the address. You get the exact server settings (incoming IMAP, outgoing SMTP and ports), plus auto-setup files for some devices. Choose IMAP so messages stay in sync on all your devices.

 **After changing the password:** update it on every device or app that uses this mailbox (phone, Outlook…), or they will stop receiving and ask for it.

## FAQ

### Forgot a mailbox password?

You do not need the old one: change it in cPanel as above.

### Webmail does not open?

Enter the full address and try the :2096 link. If the service is suspended for an overdue invoice, pay it first. Otherwise [open a ticket](https://www.hyyat.com/en/knowledgebase/open-support-ticket/).

### How do I create a new mailbox?

In cPanel → Email Accounts → Create, or "Quick Create Email Account" on the hosting page if shown.

### Our emails go to spam?

See [Gmail](https://www.hyyat.com/en/knowledgebase/gmail-inbox-hyyat-emails/) and [Hotmail](https://www.hyyat.com/en/knowledgebase/hotmail-move-email-to-inbox/).

 **Related guides**

- [Log in to cPanel](https://www.hyyat.com/en/knowledgebase/access-cpanel-from-client-area/)
- [Our emails in Gmail](https://www.hyyat.com/en/knowledgebase/gmail-inbox-hyyat-emails/)
- [Our emails in Hotmail](https://www.hyyat.com/en/knowledgebase/hotmail-move-email-to-inbox/)
- [My products and services](https://www.hyyat.com/en/knowledgebase/my-products-and-services/)

  **Need this service from Hyyat Host?**Our team handles it for you, with support replying to tickets within 24 hours at most.[Email Hosting](https://www.hyyat.com/en/email-hosting/)[Business Hosting](https://www.hyyat.com/en/business-hosting/)