In short: The EPP Code is your domain’s password, needed to transfer it to another company. To get it: Domains → My Domains → click the domain → “Get EPP Code”. The code is emailed to the domain owner, or shown on the page for some extensions. Unlock the domain before transferring.
Short video (23 seconds)
As a security measure, a domain can only be transferred with the code that reaches its owner. So before requesting it, make sure the owner email in the contact information is correct and reachable.
How to get the EPP code #
- Log in to the client area with your email and password, or with the Google account linked to it.
- Open Domains → My Domains and click the domain you want.
- In the “Manage” sidebar, choose Get EPP Code.
- You will see that the code was sent to the domain’s registered email, or the code appears on the page. Check your inbox and spam folder.
Transfer your domain away in 3 steps #
- Unlock the domain in the client area.
- Get the EPP code as shown above.
- Give the code to the new company and complete the transfer there, approving the transfer email if you get one.
Do not share the code except with the company receiving the domain. A domain cannot be transferred within 60 days of registration or its last transfer. For Saudi .sa domains, open a support ticket, as they transfer differently.
FAQ #
I did not receive the code. #
Check spam, then verify the owner email and request it again. If it still does not arrive, open a support ticket.
Does requesting the code stop my site? #
No. Requesting the code changes nothing on the domain.
The new company says the code is wrong. #
Copy it exactly with no spaces; it is case-sensitive. If it persists, request a new code.