WordPress Maintenance and Technical Support for Your Website and Forum

Your site needs someone looking after it after launch: WordPress and plugin updates, vulnerability checks, and fixing problems before visitors notice. At Hyyat Host our technical support team maintains and protects your site with a clear yearly plan, and we have dedicated support plans for forum owners.

100per month for WordPress care
10 hoursof ticket work daily, minimum
12 servicesupdates, security, monitoring
Forums5 support plans from SAR 150

What is WordPress maintenance, and why is launching not enough?

WordPress maintenance is the ongoing care of your site after launch: updating WordPress core, plugins and themes, checking and fixing vulnerabilities, watching for intrusion attempts, and solving everyday technical problems. WordPress and its plugins get updates all the time, many of them security fixes, so a site left un-updated becomes an easy target over time.

Technical support at Hyyat Host is more than answering tickets: our team works at least 10 hours a day on customer requests and takes care of your site's maintenance and protection so you can focus on your business. If you are looking for website technical support at a clear price, our yearly plan combines updates, protection and monitoring in one subscription.

Neglected maintenance does not show at once; it builds up: an old plugin opens a hole, then strange files are planted, then a Google warning drives visitors away or the site breaks at a bad moment. Cleaning a hacked site costs far more time and money than regular maintenance.

In short: Hyyat Host's WordPress maintenance plan covers 12 update, security and monitoring services for SAR 100 a month (SAR 1,200 a year), and forum owners get 5 technical support plans from SAR 150.

Signs your site needs maintenance now

Piled-up updatesYour dashboard shows WordPress and plugin updates left uninstalled for a while.
Noticeable slownessPages load slower than before, or the dashboard is slow to open.
Image upload errorsErrors when uploading media or saving posts.
White screen or error messageThe site stops suddenly after installing a plugin or an update.
Many login attemptsAlerts or logs show repeated attempts on your login page.
Strange files or linksUsers you do not know, or links and ads you never added.

The yearly WordPress maintenance plan

One complete WordPress support plan for sites, stores and blogs, at a clear price.

WordPress support plan

Maintenance, protection and monitoring all year

100/month

Billed yearly: 1,200

Book nowAsk on WhatsApp

Updates and fixes

  • Updating WordPress and patching its vulnerabilities as updates are released
  • Keeping all installed plugins updated alongside WordPress
  • Solving WordPress problems such as image upload issues
  • Submitting your site to search engines and following its indexing

Vulnerability protection

  • A full vulnerability scan of your site and fixing what is found
  • Protecting your site from plugin-related vulnerabilities
  • Hiding the WordPress version from members and visitors
  • Detecting and blocking automated vulnerability scanners (bots)

Monitoring and secure login

  • Detecting attack attempts on the database and important files
  • Detecting any attempt to modify your site's folders
  • Login with a code sent to your phone by SMS, unlimited for the subscription period
  • Locking login and banning anyone who exceeds the number of attempts you set

The WordPress maintenance plan suits online stores, company sites and blogs, and any site without a developer looking after it full time. Instead of waiting for a problem and then searching for someone to fix it, your site stays updated and protected all year, and you know there is a team you can turn to during working hours.

Does your WordPress site need maintenance?

Six quick questions reveal your site's condition, and send the result to our support team in one tap.

  1. Has it been over a month since WordPress and plugins were updated?
  2. Does your site have plugins you no longer use?
  3. Has your site become slower than before?
  4. Is your dashboard protected by a password only?
  5. Have you noticed strange files, users or links?
  6. Has it been long since the last vulnerability scan, or you do not know?
0 / 6

Answer the questions to see your site's condition.

Send the result to support

Technical support plans for forums

Website technical support is not only for WordPress; forum owners get plans from fixing one problem to a full year of support: closing vulnerabilities, fixing styles and databases, upgrading the version and hacks, and a firewall for your forum.

Forum technical support plans and prices
Forum support plansPick by your forum size and the support period you need
First150One timeOrder
Second200One monthOrder
Third300One monthOrder
Fourth500Three months≈ 167 /moOrder
Best monthly valueFifth1,200Full year≈ 100 /moOrder
Creating an email with your site name
Closing forum vulnerabilities
Fixing the forum style
Fixing forum problems
Complete forum setup
Repairing damaged databases and their problems
Regular vulnerability patching and bug fixing
Creating a firewall for the forum
Removing any hack or code you want removed
Adding hacks and plugins
Upgrading the forum version, style and hacks
Help with internal questions
Installing a style you provideOne styleOne styleTwo stylesThree stylesUnlimited
Support periodOne timeOne monthOne monthThree monthsFull year
  • Prices in Saudi riyals
  • Yearly plan = SAR 100 a month
  • Order by a support ticket

Hosting support or a site maintenance plan?

Many people mix them up; the difference is where the problem lives.

Hosting supportWordPress maintenance plan
What it coversYour hosting account: server, control panel, email, domainInside your site: WordPress, plugins, themes, vulnerabilities
When you need itWhen there is a service or account problemAll the time, because your site keeps changing and updating
Who takes actionYou open a ticket when neededOur team follows updates and scans regularly
ProtectionServer and network protectionProtecting your site and its login from inside

WordPress support tips that protect your site between maintenance checks

Website maintenance is teamwork: we follow updates and protection, and these simple habits make our work easier and your site safer.

Delete what you do not useEvery unused plugin or theme is an extra door for vulnerabilities even when disabled; delete it instead of disabling it.
Download only from trusted sources"Nulled" or free plugins and themes from unknown sites are among the commonest ways malware is planted.
Fewer admin accountsGive admin rights only to those who need them, and review your user list from time to time.
Strong password and extra verificationUse a long password you do not reuse elsewhere, and turn on verification by SMS or an app.
Keep a backup off the siteA copy on the same server can be lost with it; keep one in a separate place before any big update.
Do not delay security updatesWhen a security update appears for WordPress or a plugin, waiting leaves a known hole open.

How to get technical support from Hyyat Host

  1. Open a ticket or message usFrom the client area or on WhatsApp, with your site link and the problem.
  2. We review your requestDuring working hours of at least 10 hours a day.
  3. We apply the fixWe update, fix or protect according to your plan, with no technical work on your side.
  4. We report backWe reply in the ticket with what was done, all in one place.
What is WordPress maintenance?

It is the ongoing care of your site after launch: updating WordPress and plugins, scanning for and fixing vulnerabilities, watching intrusion attempts, and solving technical problems such as image upload issues.

How much is the WordPress maintenance plan?

The WordPress support plan is 100 Saudi riyals a month, billed yearly at 1,200 Saudi riyals, and includes 12 update, security and monitoring services.

What are the support working hours?

Our support team works at least 10 hours a day, during which all customer requests in support tickets are handled.

How do I request technical support?

Open a ticket from the client area or message us on WhatsApp with your site link and a description of the problem, and we reply in the ticket with what was done.

Why does a WordPress site need constant updates?

WordPress and its plugins get updates all the time, many of them security fixes. An un-updated site stays exposed to known vulnerabilities that attackers scan for automatically.

How does SMS login work?

When logging in to your site's dashboard, a code is sent to your phone by SMS, so knowing the password alone is not enough. This is unlimited for the subscription period.

Does the plan include designing a new site?

The plan focuses on updates, protection and fixing problems. For a new site or major development we have a separate website design service.

What is the difference between hosting support and the maintenance plan?

Hosting support covers your account, server, control panel, email and domain, while the maintenance plan covers what is inside your site: WordPress, plugins, themes and vulnerabilities.

What is the difference between the forum support plans?

They differ in support period and services: the first is 150 Saudi riyals one time, the second 200 and the third 300 for one month, the fourth 500 for three months, and the fifth 1,200 Saudi riyals for a full year with every service.

Can you install a ready-made style on my forum?

Yes, depending on the plan: one style on the first and second plans, two on the third, three on the fourth, and unlimited on the yearly plan.

Leave your site in safe hands

Subscribe to the WordPress maintenance plan, or tell us about your site or forum problem now.

Contact us on WhatsApp