The Hyyat Host Customer Service Center brings every way to reach us into one place: documented support tickets, live chat, and WhatsApp for sales. Pick what you need and we connect you to the right team the first time.
Pick what you need and the customer service center takes you straight to the right department, without waiting or transfers.
Each channel has its role; using the right one saves you time.
For every request that needs follow-up or a record. You get a ticket number and the full conversation history.
A quick question about a service or a step? Chat with our team right in your browser.
For advice before buying and price quotes. Anything we agree is confirmed by a ticket or an invoice.
Domain: example.com
Problem: email has not reached Gmail since yesterday.
Message: "550 rejected".
Tried: resending from another device.Never send passwords or card details over WhatsApp or live chat.
The most common situations, solved in steps. For more detailed guides, visit Help center.
What technical support covers for each service, so you know what to ask and where.
Technical support is free within every service to keep it running; anything beyond that we offer by a clear quote you approve first.
Need someone to fully manage your server? Server management. Developing your site? Website design.
Knowing them makes your ticket clearer and the fix faster.
Hyyat Host support is a dedicated team serving our clients directly, and it does not leave you after the purchase.
The customer service center is the starting point for everything you need before and after ordering: a sales team that helps you choose the right service, a technical support team that keeps it running, an accounts team for your invoices and payments, and a design team for website projects. We bring it all into one client area, so every request has a number and a clear history you can return to, and nothing gets lost between messages.
Did not find your answer? Open a ticket.
For technical support, open a ticket from the client area; it is the official, documented channel. Use live chat for quick questions and WhatsApp for sales.
A ticket is official and documented with a number and history, used for support, invoices and cancellation. WhatsApp is for questions and sales, and anything agreed there is confirmed by a ticket or an invoice.
Support and billing requests require logging in to the client area so we can confirm you own the service. If you do not have an account yet, reach us by live chat or WhatsApp.
Most payments are confirmed automatically; some need manual confirmation by accounts during working hours, 9 am to 5 pm Mecca time.
Tickets are received at any time, and anything needing a person is handled on the next working day according to priority.
Use the password reset page in the client area with your registered email. If you lost access to that email, open a ticket so we can verify your identity.
By ticket from your account, under the Refund and Cancellation Policy, which explains the cases and timeframes.
Yes, technical support is free within every service to keep it running. Programming your site, fixing themes and plugins, or managing an unmanaged server is by separate quote.
Yes, our customer service and technical support team works with you in Arabic, and you can also write in English.
From the tickets section in the client area, and you get an email with every reply. Reply in the same ticket instead of opening a new one for the same request.
You can take one yourself from the control panel at any time, or request it by ticket: up to 1 GB free, and larger copies for a size-based fee.
By ticket from the current account holder, naming the service and the new owner's details; we transfer it once the details are updated.
The Hyyat Host WhatsApp number for sales and questions is +966509683461, and you will find the message button at the top and bottom of this page.
Open a ticket with the link or full message headers and an explanation, and we review it according to its severity.
Open a ticket for anything that needs follow-up, or message us on WhatsApp with any question before buying.
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