In short: Email archiving in cPanel keeps copies of your incoming, outgoing and mailing list messages for a period you choose. Open cPanel → Email → Archive, select the message types and the retention period, and it applies to all email accounts on the domain.
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Archived messages are stored in the mail folder of your account. Each day, a new folder is created by type and date (YYYY-MM-DD) containing all messages from that day.
Enable and configure email archiving
- Log in to cPanel.
- Click Archive in the Email section.
- Select the types of messages to archive.
- Choose how long to keep them: forever or a specific period.
- Wait a few seconds for archiving to be enabled for all domains on the hosting account.
Download the archive
- Click Download Archive.
- Choose the folder to download: all archives, incoming or outgoing. A .zip file with the archived messages is downloaded to your computer.
View archived messages
- Click Access Webmail to view the archive in webmail.
- Choose the webmail app you want to use.
- Under the Archive folder you will find a subfolder for each type and date.
In Roundcube: open Settings, tick the subfolders you want to show, then refresh the page.
In Horde: click Archive to view all messages.
Notes
- Archiving is enabled for all email accounts on the domain, not for a single account.
- Archived messages can only be viewed through webmail.
- You can forward a copy of all archived messages to another email address from the web interface.
- The archive uses disk space from your hosting plan; the longer the retention period, the more space it needs.
- Messages received before you enabled archiving are not archived.
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