{"id":18447,"date":"2026-09-30T13:30:12","date_gmt":"2026-09-30T10:30:12","guid":{"rendered":"https:\/\/www.hyyat.com\/knowledgebase\/emails-go-to-spam-outlook-hotmail\/"},"modified":"2026-09-30T13:30:12","modified_gmt":"2026-09-30T10:30:12","password":"","slug":"emails-go-to-spam-outlook-hotmail","status":"publish","type":"docs","link":"https:\/\/www.hyyat.com\/en\/knowledgebase\/emails-go-to-spam-outlook-hotmail\/","title":{"rendered":"Why Do My Emails Reach Gmail but Go to Spam in Outlook\/Hotmail?"},"content":{"rendered":"
In short:<\/strong> If your website emails reach the inbox at some providers but land in spam at others (for example Hotmail\/Outlook or Gmail), the usual reason is that your domain is not authenticated. Enable SPF and DKIM in cPanel, add a DMARC record, send from an address on your own domain through SMTP, and avoid spam-like words and links. If the problem continues with Outlook, ask Microsoft for a review through its sender support page.<\/div>\n

Your website emails may reach the inbox at Gmail but land in the spam (Junk) folder at Hotmail\/Outlook, or the other way round. This is normal: every email provider decides for itself whether a message can be trusted, using its own filters and its own data about your domain and server.<\/p>\n

Why providers treat the same email differently<\/h2>\n

Gmail pays close attention to how its users react to your emails (opening, replying, marking as spam). Microsoft (Outlook.com, Hotmail and Live) relies heavily on the reputation of the sending domain and server, so it is often stricter with domains that send few emails or have only just started sending. That is why a message can pass at one provider and be filtered at another.<\/p>\n

The main causes<\/h2>\n