{"id":18409,"date":"2026-09-29T23:33:53","date_gmt":"2026-09-29T20:33:53","guid":{"rendered":"https:\/\/www.hyyat.com\/knowledgebase\/suspend-email-account-cpanel\/"},"modified":"2026-09-29T23:33:53","modified_gmt":"2026-09-29T20:33:53","password":"","slug":"suspend-email-account-cpanel","status":"publish","type":"docs","link":"https:\/\/www.hyyat.com\/en\/knowledgebase\/suspend-email-account-cpanel\/","title":{"rendered":"How to Suspend or Unsuspend an Email Account in cPanel"},"content":{"rendered":"<div class=\"hy-tldr\" style=\"background:#f6f7fb;border-left:4px solid #d83954;border-radius:10px;padding:14px 18px;margin:0 0 20px;line-height:1.8\"><strong>In short:<\/strong> To suspend or unsuspend an email account in cPanel: go to Email, then Email Accounts, and click Manage next to the account. In the Restrictions section, choose Suspend or Allow for receiving incoming mail, sending outgoing email and logging in, then click Update Email Settings.<\/div>\n<p>Sometimes you need to stop an email account from sending messages (for example if it was hacked and is sending spam), or turn it back on later.<\/p>\n<p><strong>1.<\/strong> Log in to cPanel (see <a href=\"https:\/\/www.hyyat.com\/en\/knowledgebase\/how-to-log-in-to-cpanel\/\">how to log in to cPanel<\/a>).<\/p>\n<p><strong>2.<\/strong> In the <strong>Email<\/strong> section, click <strong>Email Accounts<\/strong>.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.hyyat.com\/zasogooh\/2019\/06\/email-stop.png\" alt=\"Email Accounts\" \/><\/p>\n<p><strong>3.<\/strong> Find the account and click <strong>Manage<\/strong>.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.hyyat.com\/zasogooh\/2019\/06\/email-stop1.png\" alt=\"Manage the email account\" \/><\/p>\n<p><strong>4.<\/strong> Scroll down to <strong>Restrictions<\/strong>, choose <strong>Suspend<\/strong> or <strong>Allow<\/strong> for each option, and click <strong>Update Email Settings<\/strong>:<\/p>\n<ul>\n<li><strong>Receiving Incoming Mail:<\/strong> stop or allow new messages to the account.<\/li>\n<li><strong>Sending Outgoing Email:<\/strong> stop or allow sending from the account.<\/li>\n<li><strong>Logging In:<\/strong> stop or allow logging in to the account.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.hyyat.com\/zasogooh\/2019\/06\/email-stop2.png\" alt=\"Restrictions\" \/><\/p>\n<p><strong>Tip:<\/strong> if an account was sending spam, change its password before you allow sending again.<\/p>\n<p class=\"hy-svc-link\" style=\"background:#fff5f7;border-left:4px solid #d83954;border-radius:10px;padding:14px 18px;margin:20px 0;line-height:1.8\"><strong>Related service:<\/strong> <a href=\"https:\/\/www.hyyat.com\/en\/business-hosting\/\">Hyyat Host business hosting<\/a> gives you unlimited email accounts on your own domain, with 24\/7 support.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In short: To suspend or unsuspend an email account in cPanel: go to Email, then Email Accounts, and click Manage next to the account. In the Restrictions section, choose Suspend or Allow for receiving incoming mail, sending outgoing email and logging in, then click Update Email Settings. Sometimes you need to stop an email account [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_templately_pack_id":"","_templately_imported_at":"","_templately_source":"","_templately_import_session_id":"","footnotes":""},"doc_category":[2749],"doc_tag":[],"class_list":["post-18409","docs","type-docs","status-publish","hentry","doc_category-website-control-panel-cpanel"],"year_month":"2026-10","word_count":177,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"ahmed fathy","author_nicename":"ahmed-fathy","author_url":"https:\/\/www.hyyat.com\/en\/author\/ahmed-fathy\/"},"doc_category_info":[{"term_name":"Website control panel ( cpanel )","term_url":"https:\/\/www.hyyat.com\/en\/kb\/website-control-panel-cpanel\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/www.hyyat.com\/en\/wp-json\/wp\/v2\/docs\/18409","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hyyat.com\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.hyyat.com\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.hyyat.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hyyat.com\/en\/wp-json\/wp\/v2\/comments?post=18409"}],"version-history":[{"count":0,"href":"https:\/\/www.hyyat.com\/en\/wp-json\/wp\/v2\/docs\/18409\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.hyyat.com\/en\/wp-json\/wp\/v2\/media?parent=18409"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.hyyat.com\/en\/wp-json\/wp\/v2\/doc_category?post=18409"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.hyyat.com\/en\/wp-json\/wp\/v2\/doc_tag?post=18409"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}