{"id":18377,"date":"2026-09-29T21:16:37","date_gmt":"2026-09-29T18:16:37","guid":{"rendered":"https:\/\/www.hyyat.com\/knowledgebase\/hotmail-move-email-to-inbox\/"},"modified":"2026-10-08T07:02:19","modified_gmt":"2026-10-08T04:02:19","password":"","slug":"hotmail-move-email-to-inbox","status":"publish","type":"docs","link":"https:\/\/www.hyyat.com\/en\/knowledgebase\/hotmail-move-email-to-inbox\/","title":{"rendered":"How to Make Our Emails Reach Your Hotmail \/ Outlook.com Inbox"},"content":{"rendered":"<div class=\"hy-tldr\" style=\"background:#f6f7fb;border-left:4px solid #d83954;border-radius:10px;padding:14px 18px;margin:0 0 20px;line-height:1.9\"><strong>In short:<\/strong> If Hyyat Host emails land in &#8220;Junk Email&#8221; in Hotmail or Outlook.com: open that folder, pick our message and click &#8220;Not junk&#8221;. It moves to your inbox, and our future emails arrive there.<\/div>\n<div class=\"hy-vid\" style=\"margin:0 0 22px\">\n<p><strong>Short video (18 seconds)<\/strong><\/p>\n<div style=\"width: 1280px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-18377-1\" width=\"1280\" height=\"720\" poster=\"https:\/\/www.hyyat.com\/zasogooh\/2026\/10\/mail-hotmail-en-poster.jpg\" preload=\"none\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/www.hyyat.com\/zasogooh\/2026\/10\/mail-hotmail-en.mp4?_=1\" \/><a href=\"https:\/\/www.hyyat.com\/zasogooh\/2026\/10\/mail-hotmail-en.mp4\">https:\/\/www.hyyat.com\/zasogooh\/2026\/10\/mail-hotmail-en.mp4<\/a><\/video><\/div><\/div>\n<h2>Why do our emails end up in spam?<\/h2>\n<p>Invoice and reminder emails are sent automatically by our system in a similar format, so your mail provider may treat them as bulk mail and file them as spam, especially at first. Once you tell your mailbox our emails are trusted, it learns and keeps them in your inbox.<\/p>\n<p>The important emails we send you from <code>noreply@hyyatdomain.com<\/code>:<\/p>\n<ul>\n<li>Renewal invoices and due-date reminders.<\/li>\n<li>Support replies to your tickets.<\/li>\n<li>New service details, such as hosting login details.<\/li>\n<li>Domain and service expiry alerts.<\/li>\n<\/ul>\n<h2>Steps<\/h2>\n<ol>\n<li>Sign in to Outlook.com or Hotmail.<\/li>\n<li>In the sidebar open <strong>Junk Email<\/strong> and click the message from Hyyat Host.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" class=\"alignnone hy-dcimg\" src=\"https:\/\/www.hyyat.com\/zasogooh\/hyyat-kb-img\/client-area\/mail-hotmail-1-en.svg\" alt=\"The Junk Email folder in Outlook with the Hyyat Host message\" width=\"860\" height=\"340\" loading=\"lazy\" decoding=\"async\" \/><\/p>\n<ol>\n<li>In the bar above the message click <strong>Not junk<\/strong>. The message moves to your inbox.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" class=\"alignnone hy-dcimg\" src=\"https:\/\/www.hyyat.com\/zasogooh\/hyyat-kb-img\/client-area\/mail-hotmail-2-en.svg\" alt=\"The Not junk button in Outlook\" width=\"860\" height=\"340\" loading=\"lazy\" decoding=\"async\" \/><\/p>\n<div style=\"border:1.5px solid #e3eaf3;border-inline-start:5px solid #f7931e;border-radius:14px;padding:12px 16px;margin:16px 0;line-height:1.9\"><strong>For extra safety:<\/strong> add <code>noreply@hyyatdomain.com<\/code> to your contacts, or to &#8220;Safe senders&#8221; in Outlook settings \u2192 Mail \u2192 Junk email.<\/div>\n<h2>FAQ<\/h2>\n<h3>I cannot find your emails in Junk?<\/h3>\n<p>See <a href=\"https:\/\/www.hyyat.com\/en\/knowledgebase\/find-hosting-details-email-history\/\">Email History<\/a> in the client area for everything we sent, and check your account email.<\/p>\n<h3>I use Gmail.<\/h3>\n<p>See <a href=\"https:\/\/www.hyyat.com\/en\/knowledgebase\/gmail-inbox-hyyat-emails\/\">getting our emails in Gmail<\/a>.<\/p>\n<h3>Does this work in the Outlook mobile app?<\/h3>\n<p>Yes: open the message in Junk and choose &#8220;Move to Inbox&#8221;.<\/p>\n<div class=\"hy-rel\" style=\"border:1.5px solid #e3eaf3;border-radius:14px;padding:14px 18px;margin:24px 0 0;line-height:1.9\"><strong>Related guides<\/strong><\/p>\n<ul style=\"margin:8px 0 0\">\n<li><a href=\"https:\/\/www.hyyat.com\/en\/knowledgebase\/gmail-inbox-hyyat-emails\/\">Our emails in Gmail<\/a><\/li>\n<li><a href=\"https:\/\/www.hyyat.com\/en\/knowledgebase\/find-hosting-details-email-history\/\">Find your emails<\/a><\/li>\n<li><a href=\"https:\/\/www.hyyat.com\/en\/knowledgebase\/webmail-login-change-email-password\/\">Webmail and email passwords<\/a><\/li>\n<li><a href=\"https:\/\/www.hyyat.com\/en\/knowledgebase\/view-pay-print-invoices\/\">Invoices in the client area<\/a><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>In short: If Hyyat Host emails land in &#8220;Junk Email&#8221; in Hotmail or Outlook.com: open that folder, pick our message and click &#8220;Not junk&#8221;. It moves to your inbox, and our future emails arrive there. Short video (18 seconds) Why do our emails end up in spam? Invoice and reminder emails are sent automatically by [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":18714,"comment_status":"open","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_templately_pack_id":"","_templately_imported_at":"","_templately_source":"","_templately_import_session_id":"","footnotes":""},"doc_category":[2941],"doc_tag":[],"class_list":["post-18377","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-services-and-email"],"year_month":"2026-10","word_count":275,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"ahmed fathy","author_nicename":"ahmed-fathy","author_url":"https:\/\/www.hyyat.com\/en\/author\/ahmed-fathy\/"},"doc_category_info":[{"term_name":"Services and Email","term_url":"https:\/\/www.hyyat.com\/en\/kb\/services-and-email\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/www.hyyat.com\/en\/wp-json\/wp\/v2\/docs\/18377","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hyyat.com\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.hyyat.com\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.hyyat.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hyyat.com\/en\/wp-json\/wp\/v2\/comments?post=18377"}],"version-history":[{"count":0,"href":"https:\/\/www.hyyat.com\/en\/wp-json\/wp\/v2\/docs\/18377\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.hyyat.com\/en\/wp-json\/wp\/v2\/media\/18714"}],"wp:attachment":[{"href":"https:\/\/www.hyyat.com\/en\/wp-json\/wp\/v2\/media?parent=18377"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.hyyat.com\/en\/wp-json\/wp\/v2\/doc_category?post=18377"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.hyyat.com\/en\/wp-json\/wp\/v2\/doc_tag?post=18377"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}