---
title: Why Do Emails from My Website Go to Spam? Causes and Fixes
description: "**In short:** Emails from your website usually go to spam because your domain is not authenticated with the email providers (Gmail, Outlook/Hotmail and Yahoo). Enable SPF and DKIM (and ideally DMARC) for your domain from cPanel, then Email Deliverability; send…"
url: "https://www.hyyat.com/en/knowledgebase/why-website-emails-go-to-spam/"
updated: "2026-09-29"
category: "E-mail"
---

# Why Do Emails from My Website Go to Spam? Causes and Fixes

**In short:** Emails from your website usually go to spam because your domain is not authenticated with the email providers (Gmail, Outlook/Hotmail and Yahoo). Enable SPF and DKIM (and ideally DMARC) for your domain from cPanel, then Email Deliverability; send from an address on your own domain rather than a free email address; and avoid spam-like bulk messages.

![Why website emails go to spam](https://www.hyyat.com/wp-content/uploads/2018/07/spam_emails_open_resize_md.jpg)

## Why your messages land in spam

You may notice that your messages reach the inbox at Gmail but land in spam at Outlook/Hotmail, or the other way round, or go to spam everywhere. This usually has nothing to do with your hosting working or not: it means the email providers do not yet trust your domain as a legitimate sender.

Think of it like a letter delivered to your home by an unknown person with no postal stamp: you might accept it, but you would not trust it. Gmail, Outlook and Yahoo treat unauthenticated email the same way and often move it to the spam folder automatically.

## How to fix it

**1. Authenticate your domain with SPF and DKIM.** These DNS records prove that your server is allowed to send email for your domain and that messages were not changed on the way. In cPanel, open **Email Deliverability**; it shows the status of SPF and DKIM for each domain, and you can fix them with the **Repair** button. If your domain's DNS is hosted elsewhere (for example Cloudflare), add the records shown there to your DNS zone.

**2. Add a DMARC record.** DMARC tells providers what to do with messages that fail SPF or DKIM. A simple starting record is a TXT record for _dmarc.yourdomain.com with the value v=DMARC1; p=none; rua=mailto:you@yourdomain.com.

**3. Send from an address on your domain.** Contact forms and WordPress should send from an address such as noreply@yourdomain.com, ideally through SMTP authentication (for example with an SMTP plugin in WordPress), not from a free Gmail or Hotmail address.

**4. Avoid spam-like content.** Do not send bulk messages to people who did not ask for them, avoid misleading subjects and too many links or images, and include a clear way to unsubscribe from newsletters.

**5. Monitor your reputation.** Google Postmaster Tools and Microsoft SNDS show how these providers see email from your domain.

Learn more about spam in [what spam is and how to protect yourself](https://www.hyyat.com/en/knowledgebase/what-is-spam/).

**Related service:** [Hyyat Host business hosting](https://www.hyyat.com/en/business-hosting/) includes professional email on your domain with a higher sending limit, from $77/year.

 **Need this service from Hyyat Host?**Our team handles it for you, with support replying to tickets within 24 hours at most.[Email Hosting](https://www.hyyat.com/en/email-hosting/)[Business Hosting](https://www.hyyat.com/en/business-hosting/)